Infusion Therapy Patients & Caregiver Services - Soleo Health

Patients and Caregivers

Patients & Caregivers

EXCEPTIONAL PATIENT CARE AND CUSTOMER SERVICE

Soleo Health offers a variety of home and alternate-site infusion, specialty pharmacy and dedicated nursing services. Infusion therapy is a safe and comfortable treatment option. As a patient, you have a choice in the type of care you receive and who provides it. Our goal is to work with you and your physician to develop an individualized care plan and provide extensive education that encourages independence.

Enhancing Our Patient Experience
We know you have a choice in healthcare providers. Soleo Health is dedicated to enhancing our patients' experience. In fact, Soleo Health has a 98% patient satisfaction rate and 99% of our patients would refer us to a friend or family.

The Soleo Health Difference
  • Experienced, local teams that provide excellence in patient care and customer service
  • 24/7 access to pharmacists and registered nurses specifically trained to administer and manage specialty infusion therapy
  • Flexible scheduling of services based upon your availability
  • Comprehensive patient and caregiver education and support
  • Reimbursement specialists trained to provide assistance with insurance benefit verification and authorization, and patient advocacy including education on copay assistance
  • Local, ambulatory infusion suites (in select locations)
  • Service support when traveling, inside and outside the United States


Soleo Health has customized therapy management programs designed to achieve positive clinical outcomes and enhance the patient experience. For more detailed information about our programs, please see our summary below:


For patients who require language translation or TDD/TDY services, Soleo Health can provide education and communication through these services upon request.

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Community

Soleo Health is an active community partner. Learn more about the things we are doing to improve the lives and experience of patients and their communities.

HIPAA Privacy Notice

We are required by law to protect the confidentiality of health information about you (called “Protected Health Information”). To learn about Soleo Health's privacy practices and your rights, please download a copy of our HIPAA Notice of Privacy Practices

Notice of Non Discrimination

Soleo Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Visit our Notice of Non Discrimination for more infomation.

You have the right to get this information and help in your language for free. Call the toll free number 833.765.3648 for help.